1. CAN YOU HELP ME TO CHOOSE THE RIGHT TYPE OF BOAT FOR ME?
First of all the choice of a vessel depends on your preferences. In our offer, you will find sailing yachts, catamarans and motor boats. Sailing yachts are an excellent choice for active sailors as well for family vacation. Catamarans are more comfortable and very stable. Motorboats are a great choice for one in need of action and speed. When you are planning to take the charter, please keep in mind how many people will be on board, how many people can share the same cabin, do you have an exact date for chartering a boat, do you need a skipper… These informations are very important to us when we are planning your proposal.
2. WHAT DOES THE INSURANCE OF THE BOAT COVER?
All vessels in charter have the insurance. They have compulsory liability and voluntary liability insurance which covers liability for collision, impact, toward persons who are not on a board the vessel, liability toward passengers, spillage or dumping of oil. Security or damage deposit is the amount of the insurance deductible, below which the insurer does not want to reimburse the owner of the boat for any "small" damage. Prior to embarkation, you will be asked to leave a security deposit or pay damage Waiver (deposit insurance). The security deposit can be left in cash or credit card. If you are paying a security deposit in cash, the money will be returned to you after you return at the base. If you are paying it by your credit card, a certain amount will be reserved on your credit card and upon arrival in case there was no damage reservation will be removed. If you decide to pay damage Waiver (usually 5 % of your rental price) it will be only partially returned to whether you had damage or not.
3. CAN YOU EXPLAIN THE TERMS OF PAYMENT?
After confirming the booking the payment procedure is as follows. Within 7 days you pay 50% of the total price and the second payment must be made at least 4 weeks before the charter. If you cancel your reservation within 24 hours of your booking confirmation no cancellation fee will be charged. If you made cancellation during the next period, additional fees will be charged according to the booking agreement.
4. CAN I CHARTER A BOAT LESS THAN A WEEK?
Charter week in Croatia usually begin and end on Saturday. There is a possibility for a short-term charter but usually only in the post-season period (October – April) or in a last-minute charter. In season, May - September, you will be charged for a full week charter.
5. DO I NEED A SKIPPER IF I HAVE ALREADY SAILED BEFORE?
If you have a sailing experience and you have a valid nautical licence recognized by the Croatian law, Ministry of Maritime affairs, you don't need to hire a skipper. If you have some sailing experience but you are not sure in your sailing skills it is strongly recommended that you hire a skipper. Keep in mind that his local knowledge of weather and routes can make your sailing vacation more relaxing. We can reserve a skipper for you.
6. WHAT IS INCLUDED IN THE PRICE OF THE BOAT AND WHAT ARE EXTRA COSTS?
When you're booking the boat you pay the price of the boat. The extra costs that are obligatory are Transit log and Tourist tax. Other costs are not obligatory like the Outboard engine for dinghy, skipper service, hostess or a cook, transfers from the base or to the base, equipment for sea sports etc. All extra services are payable at the base in Croatian currency.
7. WHAT DOES TRANSIT LOG MEAN?
Transit log is a name for basic charter services that include final cleaning, bed linen, towels, basic kitchen starter kit, gas for the kitchen… Some vessels include in it even outboard engine, wifi and Croatian prepaid sim card. Transit log is payable at the base in Croatian currency.
8. CAN I CANCEL MY RESERVATION AT ANY TIME?
If you cancel your reservation in 24 hours after your booking confirmation there is no charge for it. Depending on your cancellation time you will be charged for a cancellation fee. The cancellation fee is always clearly defined in charter conditions which are an integral part of the Booking confirmation contract.
9. HOW MUCH DOES SKIPPER COST? IS HIS PRICE INCLUDED IN THE BOAT PRICE?
Skipper's service is not included in the price of the boat and is paid separately. He is paid by the day. His price is formed by the size of the boat and vary from 120 – 185,00 EUR/day.
On the bigger and luxurious yacht the crew expenses are included in the yacht price. Aside from that you are obliged to pay his food and drink on the boat.
10. WHERE DOES SKIPPER SLEEP?
Skipper has his own cabin. That is the thing you must keep on your mind when chartering a boat. in some cases, skipper can sleep in saloon if the boat has this berth. Please keep in mind that every boat is registered for a certain number of people and you must not exceed that number.
11. PORT FEES – HOW MUCH DO THEY COST?
Prices of Marinas, berths and buoys are formed to the length of the boat and vary from about 3-10 EUR per meter. This price includes water and power and showers and toilets. Port fees for the catamarans and motor yachts are slightly bigger, ports charge additional 20-100% higher fee due to the boat width.
12. PETS ON THE BOAT – WE HAVE A PET, CAN WE TAKE HIM WITH US?
The most boat owners do allow the pet on a board and you will have to pay an extra fee for cleaning. There are some boat owners who accordingly to their bad experience do not allow pet on a board. Before you make a booking confirmation, please tell us if you have a pet that you want to take on a board.
13. WHAT ABOUT CHILDREN ON A BOAT?
You can go on sailing holidays with your children no matter how old they are but they must be under your supervision. Almost every vessel has a safety net that you put along the sides of the boat but you have to mention to us on time. And just plan to buy enough children food to last a week.
14. WHY DO WE HAVE TO WAIT FOR THE CHECK-IN TILL 17 PM?
The boat has been in charter for the week before and now it has to be cleaned and inspected for possible repair. If the boat is available for early check-in we'll let you know in time so you can plan your arrival at the base.
15. DO WE HAVE TO BRING BOAT BACK TO THE MARINA ON FRIDAY?
The expected time of returning the boat in the base is Friday afternoon/evening with an overnight till Saturday 9 PM. The boat can be returned on Saturday but not before 8 AM.
16. CAN YOU SUGGEST US ITINERARY?
According to your preferences and wishes, we will propose you an itinerary which is written by our skipper. This plan of sailing routes can be changed due to the weather conditions and in the agreement with the skipper.
17. CAN YOU ARRANGE THE TRANSFER TO THE CHARTER BASE FOR US?
We can arrange your transfer to the charter base. All you need to provide us with your flight information and number of the person. If you need to do your shopping for the charter week please tell us so the driver can calculate the time and the price.
18. DO I NEED TO HAVE A LICENCE FOR DIVING AND FISHING?
Diving and fishing in Croatia are allowed only with valid licences which can be bought online.
19. DO I NEED TO PAY AN ENTRANCE TICKET TO THE NATIONAL PARK?
You have to pay a day ticket when you're entering the National park. The price of the ticket is formed by the size of the boat (per meter). It is recommended to buy it online with discounts.